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Heathrow Airport’s Capacity Curb: Loss or Gain for Passengers?
Heathrow Airport Full of Passengers (sedaily.com)

Heathrow Airport in London, England, has announced that they would extend the period of the capacity curbs on the number of passengers traveling through the airport until October 29th. Heathrow Airport’s maximum number of daily passengers is currently 100,000. The curb was to last until September 11th, but it was prolonged as demand for travel was expected to increase due to the upcoming autumn vacation period. Heathrow Airport had been overwhelmed with sharply increasing aerial demand as the ease of the pandemic coincided with the holiday season. In July, John Holland-Kaye, Heathrow Airport’s chief executive, said, “We have started to meet periods when service drops to an unacceptable level: long queue times, delays for passengers requiring assistance.” According to CNN’s analysis of FlightAware’s aviation data, 40.5% of Heathrow Airport’s flights were delayed or canceled from May 26th to July 19th. Therefore, Heathrow Airport imposed a capacity curb for passengers’ safe journeys, and the chaos improved. However, as airlines cancel flights based on Heathrow Airport’s curb, consumers have no choice but to accept the situation. An activist of the consumer rights group “Which?” said, “The airport and airlines should clarify which flights will be canceled and help with rebooking or refunds.” In this regard, Heathrow Airport has announced they would remove the curb when they can provide proper service.

홍채린  cinbrhn02@g.skku.edu

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